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Buying Guide

Money-Back Guarantees: Five Things to Check

Every supplement site advertises a guarantee. Five details determine whether it is protection or decoration.

Written by the Horsewood Editorial Desk Checked against the current bottle label Updated 6 August 2026 Cited: NIH ODS, NCCIH, FDA, FTC

On this page

  1. Detail 1: when the clock starts
  2. Detail 2: does opened product qualify
  3. Detail 3: who pays return shipping
  4. Detail 4: restocking fees
  5. Detail 5: the process
  6. Why length is a signal

Detail 1: when the clock starts

Purchase date or delivery date? On a 60-day window, shipping can consume a week. Put the deadline in your calendar the day the order confirmation arrives.

Detail 2: does opened product qualify

The detail that separates real guarantees from decorative ones. A guarantee covering only unopened bottles is not a satisfaction guarantee — you cannot become dissatisfied with something you never took.

Look for explicit language covering opened or partially used product. If the terms are silent, ask support before ordering.

Detail 3: who pays return shipping

On a six-bottle order this is not trivial. Some guarantees cover it, some require tracked shipping at your expense with proof of delivery.

Detail 4: restocking fees

Less common in supplements than electronics, but worth checking. A “full refund” minus a restocking fee is not a full refund.

Detail 5: the process

  1. Is a return authorisation number required first?
  2. What contact method is required?
  3. How long does processing take once received?
  4. Is the refund to the original payment method?

Why length is a signal

Guarantee length hints at the mechanism a brand believes in. Fourteen days suits a product with an acute effect. Sixty days roughly matches the research window for adaptogenic formulas — which is the coherent way to set one.

Horsewood — official website pricing

Men's vitality capsules with zinc, magnesium, ashwagandha and bacopa. The Horsewood discount runs from $49 per bottle with a 60-day money-back guarantee.

See the Horsewood discount
Disclaimer: this article is general information, not medical advice. Horsewood is a dietary supplement and is not intended to diagnose, treat, cure or prevent any disease. Individual results vary. For adults aged 18 and over. Talk to your doctor before starting any supplement, particularly if you take prescription medication.

Horsewood Editorial Desk

We write from the product label outward, tag each ingredient by evidence strength, and publish the unflattering parts too. See our editorial standards.

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Answers

Frequently asked questions

Some do and some do not. A guarantee limited to unopened product offers very little practical protection.

Processing varies by merchant and payment method. Ask when you initiate the return.

This website may earn a commission on purchases made through links to the official Horsewood store, at no additional cost to you. Our editorial standards and affiliate disclosure are published in full on this site.

No. Horsewood is a dietary supplement and is not intended to diagnose, treat, cure or prevent any disease, including erectile dysfunction or low testosterone.
Horsewood six-bottle package at the official website sale price
Regular price: $99 per bottle
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